Case Manager / Service Advisor

The Northern Kentucky Area Development District is hiring an experienced, communicative, and compassionate individual to serve as a full-time Case Manager/Service Advisor. Our program helps disabled individuals, including children and adults throughout Northern Kentucky, to remain in their homes through a comprehensive care plan. Assisting these families includes the following responsibilities: functioning as a part of the team by working with individuals and families on the development and implementation of care plans; approval of funds for available services as specified by program regulations; completing monthly home visits to monitor and assess service delivery; assisting in the development of annual cost budgets for services; monitoring and authorizing the amount, scope, and duration of services for individuals and families; and appropriately documenting analysis and decisions for all client and case-related contracts. Our Service Advisors/Case Managers support and assist the people of Northern Kentucky through compassionate care, compliance with regulations and guidelines, and regular follow-up with individuals and families served by the Waiver Program. If you have a heart for service this is the place to be!

Four-year college or university degree in the field of Human Services such as Social Work, Psychology, Sociology, RN or related degree and at least 1 year of experience in the field of health and human services required. Both education and experience must be validated. Candidates must have and maintain a valid driver’s license, reliable transportation, and willingness and ability to complete in-home visits on a monthly basis. At this time due to the COVID-19 crisis, these visits are not in-person, however in-person visits will be resumed upon State Program authorization. Must be dependable and possess solid organizational skills, strong analytical and problem-solving skills, as well as the ability to make sound decisions with a compassionate approach. Collaboration with colleagues, consumers, and partner agencies a must. Maintaining positive work relationships, as well as a professional demeanor is critical to success in this role. Understanding of software necessary; must have ability to use, and a comfort level with, laptop computers. Applicants must successfully pass a background check and pre-employment health screening (urine drug screen and TB test.

Excellent benefits and generous retirement plan. Starting salary $32,000 - $35,000. The NKADD is an Equal Opportunity Employer. TDD 711. Position open until filled.

Please send resume with cover letter to:

Margaret Bowling
22 Spiral Dr.
Florence, KY 41042
fax: 859.283.8178
This email address is being protected from spambots. You need JavaScript enabled to view it.

Position open until filled.

Contact Information

Northern Kentucky Area Development District

22 Spiral Drive
Florence, KY 41042
P: 859.283.1885
F: 859.283.8178
TDD: 711
For general questions, please email

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