Public Transportation Operations Manager

The Northern Kentucky Area Development District, Division of Human Services is seeking a qualified individual for the position of full-time Transportation Operations Manager. This position is an integral part of the Agency’s Resource Center serving seniors, caregivers, and those with disabilities by matching them with available services and resources. The Transportation program serves mobility needs in an 8-county region and includes successful coordination with a variety of stakeholders and transportation providers. The Transportation Operations Manager will participate in the development of initial policies, priorities, communication strategies, and scheduling protocols for the program. Responsibilities will also consist of directing & overseeing regional transportation software, coordination with both for-profit & non-profit transportation providers, development of an internal team, day-to-day operations, as well as budgeting and compliance with requisite laws and regulations. The ideal candidate will be able to demonstrate a high degree of problem solving, organizational skills, and thorough and clear communication skills as well as high personal integrity. Excellent benefits and generous retirement plan. 

Bachelor’s degree in field relevant to the position. Program development and program management experience skills preferred. 3 to 5 years’ experience in management and supervision of personnel as well as prior transportation experience strongly preferred. Advanced facility and skills with computer programs including high level of proficiency with Microsoft Office suite required. Customer Service orientation necessary; knowledge of community resources and services for seniors is a plus as are familiarity with Medicaid & Medicare programs. Must possess strong analytical, problem-solving, and decision-making abilities. Excellent organizational, verbal, written, and interpersonal skills required. Applicants must possess a valid driver’s license have the ability to successfully pass a background check.

Starting salary range from $45,000 - $50,000. The NKADD is an Equal Opportunity Employer. TDD 711. Position open until filled.

Please send resume with cover letter to:

Margaret Bowling
22 Spiral Dr.
Florence, KY 41042
fax: 859.283.8178
This email address is being protected from spambots. You need JavaScript enabled to view it.

Position open until filled.

Contact Information

Northern Kentucky Area Development District

22 Spiral Drive
Florence, KY 41042
P: 859.283.1885
F: 859.283.8178
TDD: 711
For general questions, please email

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